Consumer Rights

At FiveSAR, we value every customer and are committed to upholding your rights as a consumer. We believe in transparency, fairness, and delivering a reliable experience from the moment you engage with us. This Consumer Rights page outlines your protections when purchasing our products or using our services.

Your Rights as a Consumer

When you shop with FiveSAR, either through our website fivesar.com or any authorized channels, you are entitled to the following rights under applicable consumer protection laws:

1. Right to Clear Information

You have the right to receive complete and honest information about our products or services ā€” including pricing, features, terms of sale, and return policies ā€” before making a purchase.

2. Right to Safety

Our products and services are designed with safety in mind and comply with all relevant standards and regulations. If any product is found to be defective or unsafe, we will take immediate action to remedy the issue.

3. Right to Fair Treatment

Discrimination, misleading marketing, or unfair business practices are never tolerated at FiveSAR. All customers are treated with respect, and your concerns are addressed seriously and promptly.

4. Right to Redress

If you encounter issues with your purchase, you have the right to a fair resolution. This includes:

  • Requesting refunds, repairs, or replacements when applicable
  • Submitting complaints and receiving a timely response
  • Escalating unresolved issues to relevant authorities, if necessary

5. Right to Privacy and Data Protection

Your personal data is handled responsibly. We are committed to safeguarding your privacy and only use your information in accordance with our Privacy Policy.

Refunds, Returns & Warranties

Please refer to our Warranty Policy and Refund & Return Policy pages for detailed information on how you can claim your rights in the event of a defective or unsatisfactory product/service.

Need Help?

If you believe your rights have been violated or if you need assistance with any of the above, we encourage you to contact us immediately.

šŸ“§ Email: info@fivesar.com
šŸŒ Website: www.fivesar.com

Your trust is important to us. At FiveSAR, we are here to serve you better ā€” responsibly and fairly.