Warranty Policy

Overview

we stand behind the quality of our products/services and are committed to ensuring your satisfaction. This Warranty Policy outlines the terms and conditions under which we offer product/service warranties and how you can claim them.

Warranty Coverage

We offer a 1-month/year limited warranty on all eligible products/services purchased directly from FiveSAR or through our authorized partners.

This warranty covers:

• Manufacturing defects
• Material or workmanship flaws
• Malfunction under normal use conditions

This warranty does not cover:

• Damage caused by misuse, accidents, or unauthorized modifications
• Normal wear and tear
• Issues arising from neglect or failure to follow usage instructions

Duration of Warranty

The warranty period begins on the date of purchase, as indicated on your sales receipt or invoice. Different products/services may carry different warranty durations, which will be specified at the time of purchase.

How to Claim a Warranty

To file a warranty claim, please follow these steps:

1. Contact Us at info@fivesar.com
2. Provide:
   • Proof of purchase (receipt or invoice)
   • Product name and description of the issue
   • Photos or videos (if applicable)
3. Our team will review your request and respond within [2–5 business days]

Resolution Options

Upon validating your claim, we will offer one of the following options:

• Free repair of the product
• Replacement with a new or refurbished product
• Full or partial refund (in special cases)

The chosen option will depend on the nature of the defect and product availability.

Limitations and Exclusions

This warranty is non-transferable and applies only to the original purchaser. FiveSAR reserves the right to determine if the claim is valid under the warranty terms.

Extended Warranty

Extended warranty options may be available at the time of purchase. For more information, please contact us directly.

Contact Us

If you have any questions regarding this Warranty Policy or need further assistance.